Australia saw another major network outage recently.

• Internet dropped.

• Calls failed.

• Triple-Zero access was impacted yet again.

At the same time, customer service demand is surging as AI phone agents shift from basic menus to natural conversation and intelligent triage.

Here’s what organisations are realising:

• Connectivity can’t rely on hope

• Customers want instant support

• Traditional phone trees frustrate more than they help

• AI is finally capable of meaningful, real-time assistance

This is where Wize comes in.

We combine resilient NBN-backed connectivity with AI-driven phone agents that listen, triage and support callers in natural conversation; keeping businesses reachable even when networks fail.

When reliability matters and conversations can’t break,
Wize keeps your organisation connected and responsive.